Kawaii Chum Chums Plushies Collection
🌸 Free delivery to the US, UK, AUS, and EU
🌸 Orders processed within 5 business days
🌸 All prices include taxes
Chum Chums wants to hug you!
All it takes is just one hug and you will definitely fall in love with our super soft cuddling chums. The super-soft filling will melt your stress, depression, anxiety away.
Hugging our Chum Chum's is one form of massage therapy. It creates a lovely energetic flow that is empowering in its own right. It brings a very important concept for family and friends to build Trust and a Sense of Safety.
With the long shape, you can rest your laptop while it keeps you company. You can hug it when you are sleeping and it won't complain and will bounce back into shape. It is super soft to conform to your body shape.
Fret not about allergic reactions and pain!
Ethically sourced, cruelty-free, and made with premium non-allergenic cotton for maximum comfort. All our plushies are free of lint and suitable even for people with allergies.
Super-sized Chums are ready for snuggling and cuddling
Body pillows have been proven to help you sleep better by relieving pressure on the lower back, spine and hips. Our plushies soft texture also has a calming and relaxing effect to help you sleep better.
✨ Filled with 100% premium PP cotton
😴 Helps with your sleeping position
💖 Promotes relaxation with its unbelievably soft material
😊 Allergy-free and asthma friendly
😊 Has a zipper for washing or refilling
Measurements may be off by 1-3cm due to the nature of how PP cotton expands and compresses.
Can I wash my plushie? Yes, you can by following these 5 simple steps:
Step 1: Use the gentlest cycle available on your washing machine.
Step 2: Wash our plushie in cold water using a mild detergent.
Step 3: If disinfecting is a concern, use warm water or consider using a product like Lysol Laundry Sanitizer, which is safe on both whites and colors, unlike chlorine bleach.
Step 4: Place the plushie in a launderable mesh bags or duvet cover. Padding the drum of the washer with towels can also add another layer of protection. Recommended!
Step 5: Air-drying will be the gentlest choice, and a hairdryer turned on low heat can help to fluff up the fur once the plushie has reached the just-damp stage (think of it as a finishing touch!)
FREE Tracked Shipping to the United States, Canada, United Kingdom, Australia, New Zealand, Germany, Spain, France, Italy, Austria, Netherlands, and many more. Find out more here: Shipping Policy.
Packaging time: 2-5 Business days
Shipping time: Est 5-10 Business days
Getting your problem solved is a top priority to us. If you need assistance please get in touch with our friendly customer support team via email at firstname.lastname@example.org or send us a message via our live chat. We are available to help you from Monday - Saturday, and usually respond within 48 hours. If you want to cancel an order placed within the last 3 hours please send us an email as soon as possible with your order number.
This is a fairly common question and in all honesty, there is no “right” size! This is completely up to you. Though we do find that the bigger sizes are definitely more satisfying to cuddle. When choosing a plushie size it's always good to imagine how big it will be in real life before purchasing our plushies.
Some of our plushies are enormous, so to be able to ship it across the world, we have to vacuum pack it. Therefore, they may have wrinkles and lumps when you first take them out of the packet. But don’t worry – these wrinkles will ease out the longer our Kawaiies plush is out of its bag. Remember to give it a good shake and pat down to let the lumps ease out as well!
Here is a complete guide on how you can wash your Youeni Kawaiies plushies:
- Use the gentlest cycle available on your washing machine.
- Wash our plushie in cold water using a mild detergent.
- If disinfecting is a concern, use warm water or consider using a product like Lysol Laundry Sanitizer, which is safe on both whites and colors, unlike chlorine bleach.
- If the plushie is small enough to fit in a launderable mesh bags or duvet cover this would also be a plus. Padding the drum of the washer with towels can also add another layer of protection. Recommended!
- Air-drying will be the gentlest choice, and a hairdryer turned on low heat can help to fluff up the fur once the plushie has reached the just-damp stage (think of it as a finishing touch!)
Our plushies are filled with High Quality PP Cotton so be sure to experience the softest and squishiest plushie.
Shipping & Payment
Having trouble paying for your new plushie with your credit or debit card? If you are, please use the PayPal option! You WON’T need to login, and you DON’T need a PayPal account as this is only a payment gateway provider. If this does not work please contact your bank and us via email@example.com for help.
Yes we ship to over 200 countries excluding South America, India, Africa, small islands and a few others. Please be aware that the pandemic has caused major disruptions to international shipment due to a lack of flights going to and from certain countries. For example we haven't been able to ship our products to the Phillipines since the start of the pandemic.
We offer FREE shipping to the United States, United Kingdom, Australia, and many other countries. The only reason why we are able to offer FREE shipping is down to the fact that shipping costs are extremely affordable for Kawaiies when parcels are shipped from Asia. This is one of the reasons as to why we have warehouses in Asia.
Once your order has been confirmed our team will begin to prepare your products for shipment. Once your parcel is ready we will hand your parcel over to a third party logistics company who will then process your parcel for shipment, which is when you will receive a shipping confirmation email (usually takes 2 to 5 business days). Please make sure to mark our emails as safe and to check your spam inbox.
We want you to be confident when shopping with Youeni Kawaii , so you will receive shipping updates via email.
Please note we may have to ship your products out separately to keep shipping costs down and to avoid any customs fees on your behalf! The last thing we want to happen is for you to receive a customs fee notice.
Before the pandemic, it would normally take one to two weeks for our parcels to arrive in the designated country as there was plenty of airline freight capacity to keep up with the demand for international shipment. Unfortunately, due to lockdown restrictions, political wars, limited aircraft capacity, and not to mention the number of online order, millions of parcels have been held up, waiting to depart. This has never been a problem for logistics companies so they never considered the time it took for a parcel to be 'delivered to airline' to then actually boarding a plane. Rest assured your plushie is on its way to you.
If you would like us to help you locate your parcel please get in touch with our team via email at firstname.lastname@example.org
Please use the currency menu at the top of the page to check the prices in your own currency.
You can now also pay in your own currency after choosing your currency at the top of the page using the currency menu.
We're a UK based company, but for us to be able to ship super-sized plushies worldwide at an extremely low cost for all our lovely customers we produce and dispatch our gorgeous plushies from Asia. We ensure that our plushies are the highest of quality and crafted with care, so rest assure that you are getting the softest and squishiest plushie.
If you are on a mobile device you can add your discount code after you click the 'Checkout' button on the cart page. Once you are at the checkout process press the button labelled 'Order detail & discount' at the top of the page. This also applies to gift cards.
If you are on a computer or laptop you can simply add your discount code after you click the 'Checkout' button on the cart page. On the right hand side you will see your order summary and a box for your discount code. This also applies to gift cards.
Still have a question? No problem! Email us: email@example.com
Youeni.com is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Free Shipping To UK ( Domestic )
Order Cut-off Time: 05:00 PM (GMT) Greenwich Mean Time (London) (Monday-Friday)
Transit time : ( 2-10 )Business days (Monday-Friday)
This doesn’t include our 2-5 days processing time.
All shipping times exclude clearance/customs delays
Free Shipping To USA, Canada, France, Germany & New Zealand ( International )
Order Cut-off Time: 05:00 PM (GMT) Greenwich Mean Time (London) ( Monday-Friday)
Transit time : ( 2-10 ) Business days ( Monday-Friday)
This doesn’t include our 2-5 days processing time.
All shipping times exclude clearance/customs delays
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us at firstname.lastname@example.org
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us via E-mail, SMS Or Mail and we will do our best to help you out.
For contacting us:
Business Email: email@example.com
Business Phone: +44 7440744108
Business Address: 321- 323 High Road, Office 3020 Chadwell Heath, Essex, RM6 6AX, United Kingdom
Super delighted! I ordered at the beginning of May and arrive the 22nd then scheduled for the 25th with all the other items at the same time as those which were planned later so cool😉The cushion and top under are belly there is a zipper to possibly remove all the foam filling to just wash the cover quite a lot I have already tested and have is super good! I ordered the biggest I told myself it won't fit in the mailbox and finally the letter carrier does😱So do not panic because of course it was well settled but when fate it takes its expected form our concerns I recommend seller